Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to The Gym Shop! Please read these Terms of Service ("Terms") carefully before using our website and services ("Services"). By accessing or using the Services, you agree to be bound by these Terms.

1. General

The Gym Shop operates this website to provide you with a curated shopping experience. We reserve the right to modify or discontinue any aspect of the Services at any time without notice.

2. Orders and Payment

  • All orders are subject to acceptance and availability.

  • Prices and availability may change without notice.

  • Payment must be made in full at checkout.

  • We accept payment methods as indicated on the website.

  • You are responsible for providing accurate billing and shipping information.

3. Shipping and Delivery

Please review our Shipping Policy for details on processing times, shipping rates, delivery estimates, and delays.

4. Returns and Refunds

  • Returns are accepted according to our Return Policy (link or brief description).

  • Refunds will be processed once returned items are received and inspected.

  • Shipping fees are non-refundable unless the return is due to our error.

5. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Notify us immediately of any unauthorized use of your account.

6. Intellectual Property

  • All content on the Services is owned by The Gym Shop or its licensors and protected by intellectual property laws.

  • You may not reproduce, distribute, or create derivative works without our permission.

7. Limitation of Liability

  • To the fullest extent permitted by law, The Gym Shop is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

  • Our total liability shall not exceed the amount paid for the product or service.

8. Governing Law

  • These Terms are governed by the laws of Canada and applicable local laws.

  • Any disputes will be resolved in the courts located within Canada.

9. Changes to Terms

  • We may update these Terms at any time by posting the revised version on our website.

  • Continued use of the Services after changes constitutes acceptance.

10. Contact Us

Questions? Contact us at info@thegymshop.ca.

Shipping Policy

Effective Date: [Insert Date]

We’re proud to ship across Canada! Here’s everything you need to know about how we get your order to your door.

Where We Ship

We currently ship within Canada only.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Free Shipping

  • Shipping rates are calculated at checkout based on your location and order weight.

  • Express Shipping is available at checkout (where applicable).

  • FREE Standard Shipping on orders over $100 CAD (before taxes and discounts). Free shipping is automatically applied — no code needed!

Estimated Delivery Times

  • Standard Shipping: 3–9 business days

  • Express Shipping: 1–3 business days (where available)

Delivery times are estimates and may vary based on location, weather, or carrier delays.

Shipping Delays & Address Errors

We are not responsible for delays due to:

  • Weather conditions

  • Carrier issues (Canada Post, couriers)

  • Incorrect or incomplete shipping addresses

Please ensure all shipping information is accurate before submitting your order.

Questions?

Need help with shipping or tracking your order? Contact us at info@thegymshop.ca.